Frequently asked questions

Got questions? This way.

Cerys empowers individuals and couples to build healthier, happier relationships through technology and expert guidance.

Getting Started with Cerys

Here are answers to your most common questions:

  1. Create a free account.
  2. Chat with Cerys and Answer a few questions.
  3. Receive your unique Summarized Report 
  4. Upgrade to a premium plan (optional) for access detailed reports and Interventions. 

Cerys offers a range of personalized resources and tools to support your relationship journey, including:

  • Self-guided assessments: Gain insights into your communication style, attachment patterns, and relationship dynamics.
  • Interactive exercises: Strengthen connection and understanding through guided activities and prompts.
  • Expert-curated content: Learn from relationship specialists through articles, videos, and audio lessons.
  • Personalized recommendations: Based on your needs and goals, Cerys suggests relevant resources and exercises.
  • Optional therapist matching: Connect with a licensed therapist for personalized support (additional fees may apply).

A basic version of Cerys is free to use, offering access to select resources and assessments. Premium plans unlock additional features like personalized recommendations, in-depth assessments, and therapist matching (fees apply).

We do not offer access to licensed therapists at this time. But Premium members are eligible for a chance to win a one-on-one session with Paul Carrick Brunson 

Privacy and Security

Cerys takes your privacy seriously. We use industry-standard security measures to protect your data. Your personal information and discussions with therapists remain confidential.

Yes, you can cancel your premium subscription at any time with no penalty.

Our dedicated support team is here to help! Contact us through the app or website, and we'll resolve your issue promptly.

About Cerys and its Development

We're constantly innovating! New features, resources, and therapist partnerships are added regularly to enhance your experience.

Cerys can benefit various relationships, including romantic partnerships, friendships, and family bonds. While not therapy itself, it offers tools and insights to strengthen any connection.

We value your feedback! Share your thoughts, suggestions, and feature requests through the app, website, or email.